Privacy Policy

This privacy policy explains how NQ Ferry Taxis (“we”, “us”) handles the information you provide when you contact us or send a booking enquiry through this website. Please review and update this policy to reflect your actual practices before the site goes live.

Information we collect

When you send a booking enquiry or contact us, you may provide details such as your name, telephone number, pickup and destination, and journey preferences. This website does not include online payment, and it does not automatically confirm bookings.

The booking form on this site prepares a message that you choose to send to us via WhatsApp or email. Your details are only shared with us when you send that message.

How we use your information

• To respond to your enquiry and arrange your journey.
• To confirm availability, journey details and fare with you.
• To contact you about your booking if needed.

WhatsApp and email

If you contact us through WhatsApp or email, your message is handled through those services in line with their own terms and privacy policies. Please avoid sending sensitive personal or financial information through these channels.

Cookies and analytics

This section should describe any cookies or analytics tools you use. If you add analytics or third-party tools later, update this policy accordingly. [Placeholder — to be confirmed.]

Data retention

We keep booking and enquiry information only for as long as needed to provide our service and meet any legal obligations. [Placeholder — confirm your retention approach.]

Your rights

Under UK data protection law you have rights over your personal information, including the right to ask what we hold and to request correction or deletion. To make a request, contact us using the details below.

Contact

For any privacy questions, contact NQ Ferry Taxis by phone on 01383 669755 or by email at northferrytaxis@gmail.com (placeholder address).